Support workers typically play a critical role in people’s lives. Caring for people living with disabilities can often be challenging, especially if you lack the right skills or have work to attend to. Disabled people may require you to spend time with them entirely, depending on the disability type.
The good news is that you can hire the best support workers in Sydney to help you attend to your loved ones. However, finding the right support worker can be challenging with the numerous options available. You need to identify a professional that matches your needs and preferences for maximum efficiency. Continue scrolling to discover essential aspects to consider when selecting a perfect support worker.
1. Consider Flexibility
When choosing a support worker for your loved ones or yourself, it is important to remember that things may change sometimes. For this reason, it is best to select a support worker who can adapt to changing needs easily. Consider the prospective support worker’s availability, including whether they can offer services at all times and on all days you need support. Also, enquire if they can perform extra work, for instance, during the school holidays.
If you consider flexibility a top priority, you should find several support workers to ensure you have back-up at all times.
2. Experience and Training
Support workers usually differ extensively in terms of experience and qualifications. Some may be fresh from school, while others may have years of experience. On the other hand, some workers may have no certification but have multiple years of experience. Before choosing your support worker, it is crucial to check the level of care you require. This way, you can know whether you need a person with extensive training in a specific area.
Consequently, selecting a support worker with experience dealing with individuals with similar needs can be helpful.
3. Consider Communication Skills
Almost every profession, if not all, requires excellent communication skills. Support workers are not less important as they need to be good at communication. Besides, these workers need to listen and understand their client’s specific needs or preferences and communicate clearly and on time. How was your first experience when you reached out to the support worker? How long did they take to respond? Are they brief and clear? The first impression of your prospective support worker can help determine if they are perfect for your needs.
4. Are They Reliable?
The reliability of a support worker plays a critical role when finding one. If you are looking for continuous support, you must consider a carer who can be relied on fully before committing to your bookings. A reliable support worker should align with your routines and lifestyle to ensure seamless support. This way, they can ensure all your expectations are met on time.
5. Emotional Intelligence
Emotional intelligence involves one’s ability to recognize one’s own emotions and those of others and manage them appropriately. Search for support workers who possess active listening skills and are empathetic. Emotional intelligence allows the support worker to read their clients’ feelings and take the necessary action immediately.
